Contact us
Questions, a conversion that didn't come out right, billing, or a privacy request: we're happy to help.
To help us answer quickly
- Write from the email address on your account.
- For a conversion problem, include the file name and the date from your dashboard.
- For billing, include the purchase date. Never send card numbers or passwords.
Enterprise and sales
For a larger team or a higher monthly volume than the monthly plans cover, we’ll put together an Enterprise plan with you.
Contact sales or write to unfoldpdf@jdeglobal.com
It helps to tell us:
- Your organization’s name and how many people would use UnfoldPDF.
- About how many pages you convert each month.
- Anything else you need, such as how long files should be kept.
Common questions
Many answers are already in the FAQ, the refund policy and the privacy policy.